On the other hand, we are sorry to learn of the issue with your bathroom during your stay, and that your interactions with our staff were not more amiable. We are also very happy to know that you found your room and the rest of the resort to be a comfortable place to relax during your visit. We do our very best to ensure that the service men and women of the United States Military feel welcomed and honored for their service during their time at our property. We are elated to learn that you were able to take advantage of the numerous benefits that are available to both military personnel and veterans.

We were there on a week day so didnt get to attend the night Kareoke and music but would like to some time!.Great job!!! Hopefully they wont do anything to change the inside pool /hot tub.!!! Will return as this is the best value Hotel/Casino we have found.Even when not winning at the slots.ĭear H952ONdawnb, Thank you for taking the time to review the Soaring Eagle Casino and Resort.

Next to Non smoking room!! Decor is very welcoming.Very impressive!! Food / Service A+.We are retired and dont do bar scenes but we felt comfortable right away.Booths and tables also huge bar seating. New restaurant/Bar /Night club.Ascend is fantastic!!!. Really not large enough.machines are very close together and not much room to move around.

Deli has been updated on decor.But it stopped at the counter and behind still the same.Menu basically the same. They closed the bakery while we were there and the out doors hot tub and area was being worked on.So we didnt get to enjoy either. Disappointed that they are not having afternoon week day shows. Room was clean and staff were friendly and helpful as usual.

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